FAQ’s Frequently Asked Questions about MyArtisanFinder (MAF)
- If I register my company under the Basic Registration FREE, do I need to pay any registration fee or annual fee? The basic registration of an artisan’s company is free, and does not incur any charges.
- How do I register my company under MAF? Artisan can register by sending an email to register@myartisanfinder, or directly register through the website under “Artisan Registration”.
- How long does it take to have my company added to MAF? New companies are published within 2 to 3 working days upon registration.
- When does my registration FREE expire? Basic registration under FREE has neither expiration nor renewal. It will remain active unless cancelled by artisan or MAF.
- Can I add my website link under the FREE registration? Website link are not included into the FREE offer. Link to website are included into the paid service “Plus” and “Pro”.
- Do you accept retailer? MAF do not accept retailer, but artisan only.
- I am an artisan with a home workshop, but not selling point. MAF can register your company if you accept appointment upon request, and we will not display your private address, but email and phone number.
- What information is needed to register a company under MAF? To proceed, four photos of products and/or workshop and/or artisan, introduction of the artisan company and contact details (address unless private, phone number, email) are required.
- I am an artisan selling my products online. Can I register under MAF? We do not accept artisan without physical selling point.
- MAF is a multilingual website do I need to provide the translation in French and Italian? No, you only need to send us the English version, and we will take care of the translation into French and Italian included into the FREE option without any additional charges.
- My country and/or my craft are not listed under MAF? We do accept all countries and/or art craft to register under MAF subject to our validation.
- I am unable to send my four photos via the MAF website registration. The picture can be sent individually by email at register@myartisanfinder.com